An All-Inclusive Payment Portal for Maret Migration

Maret Migration is an Australian based Visa Processing Company. They focus on easy Australian PR and other visa processing services for migrants around the world.

The Challenge

Maret Migration

Maret wanted to make their application and payment processes easy for their customers. InfinityHub provided them with a Digital Solution that reduced paperwork for migrants. They can easily access visa processing payments through our payment portal from anywhere. 

Identified Challenges

Systematic Approach

InfinityHub identified, systems approach towards the data collection from migrants is the key challenge that Maret needs to be addressed. When the system is regulated, the process will be more effective. Understanding this we offered them a software solution.

Follow Ups

Migration process requires too many follow ups. From documentation to approval to payments, follow up is the regular process. Maret was handling all the follow ups manually and individually for each migrant. This process takes more time and effort.

Clearance Maintenance

When handling a huge sum from migrants can lead to possibilities of human errors in documentation, accounting, and tracking. Maret found accounting and tracking as a significant challenge of their process and needed a system to regulate.

Strategy and Solution

Digital Transformation Strategy

As a Global Migration Company, Maret has various process to be handled and each migrants requires individual inspections over the documents. InfinityHub’s team conducted complete research into their migration processes to form a complete Digital Transformation strategy.

Software as a Solution

With InfinityHub’s research and analysis, Maret found they require a complete software that handles right from enquires to documentation to payment processing to accounting. We developed a customized software that allows the entire processing under one user login.

The Accomplishments

A Digital Evolution

With InfinityHub’s digital platform and software, Maret transformed their entire migrant processing into digital service. This software enhanced the entire performance and customer experience.

Modernized Customer Focus

Maret Migration managed to improve their customer service and focus with InfinityHub’s software and were able to focus on acquiring more customers as they can manage them under one dashboard.